We want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect item, you may request a return within 3 days of receiving your order.
Return Conditions
To be eligible for a return:
- The request must be made within 3 days after delivery.
- The product must be unused and in its original condition.
- All original packaging, accessories, and included items must be returned with the product.
- Proof of purchase or order confirmation may be required.
Non-Returnable Items
Returns will not be accepted for:
- Products that have been used, damaged by the customer, or altered after delivery.
- Items returned without their original packaging or accessories.
- Return requests made after the 3-day return period.
Return Process
To initiate a return, simply contact our support team by clicking the WhatsApp icon on our website. Please provide your order details and the reason for the return. Our team will guide you through the return process.
Refunds
Once the returned item has been received and inspected, we will notify you of the approval or rejection of your return request. If approved, the refund or replacement will be processed accordingly.
Return Shipping
If the return is due to a damaged, defective, or incorrect item, we will provide the appropriate assistance regarding the return shipment. For other eligible returns, return shipping arrangements may be discussed with our support team.
Contact Us
If you have any questions regarding our return policy, simply click the WhatsApp icon on our website to get in touch with our support team.